Category: User Profiles

SharePoint: A Troubleshooting Guide for UserProfileApplicationNotAvailableException

Why a whole troubleshooter? In SharePoint, the User Profile Service can be one of the more finicky web services. Problems with the User Profile Service Application (UPA) may manifest themselves in several ways like: Trying to access the User Profile Service Application within Central Administration fails with “An unexpected error has occurred” Missing “Target Audiences”

SharePoint: Profile Synchronization Status stuck at Stopping

  Symptoms: Consider the following scenario: You are using SharePoint 2010 or 2013 and using the “Use SharePoint Profile Synchronization” (FIM Sync) option to import user profiles. In Central Administration | Manage Service Applications | User Profile Service Application, the “Profile Synchronization Status” shows as “Stopping” although the “<UPAName>-User Profile Incremental Synchronization” timer job is not

SharePoint: Cross-forest group memberships not reflected by Profile Import

Consider the following scenario: You have an Active Directory Forest trust between your local forest and a remote forest. You create a “domain local” type security group in Active Directory and add users from both the local forest and the remote trusted forest as members. You configure SharePoint Profile Synchronization to use Active Directory Import

SharePoint: FIM / MIM fails on Import with stopped-extension-dll-exception or read-error

  Consider the following scenario: You have one of the following User Profile Synchronization configurations for SharePoint: SharePoint 2010, which utilizes Forefront Identity Manager (FIM) for User Profile Synchronization. SharePoint 2013, using the “Use SharePoint Profile Synchronization” option, which also uses FIM. SharePoint 2016 or 2019, using the “Enable External Identity Manager” option, which (typically)

SharePoint: User Profile web service failures and the dreaded 8313 error

This post is about how a simple web service failure, caused by a networking or Active Directory issue can take your site down. I’ve come across this a few different ways. The behavior is almost always intermittent, making it hard to track down.   Possible Symptoms: Users intermittently receive a “Something Went Wrong” message when