Category: People Picker

Here I cover how to use Fiddler and IE Developer Tools (F12) to troubleshoot People Picker problems in SharePoint 2013 and 2016 within the context of a problem I recently came across. Problem: Certain users are not resolved in People Picker.  The client-side people picker control shows no results, but doesn’t throw an error either. 

Consider the following scenario: You have a fairly large and / or complex Active Directory (AD) infrastructure.When using People Picker in a SharePoint 2013 or 2016 site, you are unable to find users from certain domains, and eventually the People Picker control displays an error: “Sorry, we’re having trouble reaching the server”. You do some

Consider the following scenario: You have a SharePoint list with a Person or Group column.This column is limited to choose from a SharePoint group called (for example) Approvers.     Within this SharePoint group, you have three users with (for example) first name Jeff, and one user with last name Jefferson. Within the person or

Update 11/16/20: Added PowerShell script near the end of the post that can be used to check all of your site collections for a specific User Information List problem. Some potential symptoms: Note: The above behaviors can occur for all users within the site, or just for specific users. Why does this happen? All these

This is one that has plagued SharePoint admins since SharePoint 2007 and earlier.  There are a few other posts out there that mention this behavior, but as far as I can tell, none of them offer a complete solution. Consider the following scenario: The SharePoint farm exists in DomainB. You have users in DomainA. You