Category: People Picker

Here I cover how to use Fiddler and IE Developer Tools (F12) to troubleshoot People Picker problems in SharePoint 2013 and 2016 within the context of a problem I recently came across. Problem: Certain users are not resolved in People Picker.  The client-side people picker control shows no results, but doesn’t throw an error either. 

Consider the following scenario: You have a fairly large and / or complex Active Directory (AD) infrastructure.When using People Picker in a SharePoint 2013 or 2016 site, you are unable to find users from certain domains, and eventually the People Picker control displays an error: “Sorry, we’re having trouble reaching the server”. You do some

Consider the following scenario: You have a SharePoint list with a Person or Group column.This column is limited to choose from a SharePoint group called (for example) Approvers.     Within this SharePoint group, you have three users with (for example) first name Jeff, and one user with last name Jefferson. Within the person or

Some potential symptoms: You try to add a user to a SharePoint group. The account is added without error, but it doesn’t show up in the group. You try to add a user to a “person or group” column in a list. The account is added successfully, but it doesn’t show up in the list.

This is one that has plagued SharePoint admins since SharePoint 2007 and earlier.  There are a few other posts out there that mention this behavior, but as far as I can tell, none of them offer a complete solution. Consider the following scenario: The SharePoint farm exists in DomainB.You have users in DomainA.You migrate those